Privacy Policy


The collected personal information will be used internally within the company for the purpose of better customer care.

When you make a purchase at Chan Tam Pharma, we collect the following necessary information:

Full name of buyer, consignee.

Address of buyer, consignee.

Phone number of buyer, consignee.

Email address.

Date of birth.


The above information will be used for one or all of the following purposes:

Deliver the products you have purchased at Cham Tam Pharma.

Delivery Notice and Customer Support.

Notify information related to products.

Processing orders and providing services and information through the website at the request of customers.

When you sign up to receive newsletters from  Cham Tam Pharma, we will also use your personal information to send promotional/marketing information. You may unsubscribe from such communications at any time by using the unsubscribe function in the promotional messages.


You can update your personal information at any time by logging in (if you have an account) or contacting our customer service department.


We guarantee that all information collected will be kept securely. We protect your personal information by:     

Limit access to personal information.

Use technology products to prevent unauthorized computer access

Delete your personal information when it is no longer needed for our recordkeeping purposes


We will not share your information with any other company except those companies and third parties directly related to the delivery that you have purchased at our company. I. In some special cases, We may be required to disclose personal information, for example when there are grounds to believe that the disclosure is necessary to prevent threats to life and health, or for Vietnamese law enforcement purposes.

We are committed not to sell or share personal information of any customer to any other third party without the consent of the customer, except for the following specific cases:

To protect Chan Tam Pharma (CHANH TAM PHARMACEUTICAL COMPANY LTD) and third parties: we only provide customer information when we are confident that this information is in accordance with Vietnamese law, protecting rights and properties of service users, Chan Tam Pharma and other related third parties.

According to a legal request from a government agency or when we believe it is appropriate and necessary to comply with Vietnamese law.

In the remaining cases, we only provide it to a third party if and only after receiving the consent of the customer. For example, promotions with the cooperation of Chan Tam Pharma with other partners and sponsors; provide necessary forwarding information for forwarders.

If you believe that your privacy has been breached by Chan Tam Pharma, please contact us at to get the matter resolved.


We reserve the right to change and amend the Privacy Policy at any time. Any changes to this policy will be posted on our website.

If you are not satisfied with our handling of your inquiry or complaint, please contact us at