{"id":2386,"date":"2021-08-09T07:54:52","date_gmt":"2021-08-09T07:54:52","guid":{"rendered":"https:\/\/chantampharma.com.vn\/quy-dinh-doi-tra\/"},"modified":"2025-03-17T08:08:44","modified_gmt":"2025-03-17T08:08:44","slug":"quy-dinh-doi-tra","status":"publish","type":"page","link":"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/","title":{"rendered":"Change-return regulations"},"content":{"rendered":"\r\n<h1 class=\"wp-block-heading\">Change-return regulations<\/h1>\r\n\r\n\r\n\r\n<p><strong>1. Conditions of return<\/strong><br \/>Cham Tam Pharma\u00a0supports product return and exchange in cases of online purchase at the website as follows:<\/p>\r\n\r\n\r\n\r\n<p>\u2022 Damaged\/broken products during transportation<br \/>\u2022 Defective products due to manufacturer defects<br \/>\u2022 Products delivered do not match the ordered order<br \/>\/&gt;\u2022 Products are delivered in insufficient quantity according to the ordered order<br \/>\u2022 Returned products are unused, with original packaging intact such as stamps, stickers, boxes, barcodes, insurance cards. coupons (if any), coupons\/gifts (if any); Products are returned with a receipt, invoice or VAT receipt (if applicable).<\/p>\r\n\r\n\r\n\r\n<p>Note:<br \/>&#8211; To avoid possible unfortunate cases, please check your order carefully with the delivery staff and have the right to refuse to receive the goods if the products are not correct. as expected, and immediately contact TRUMP TAM PHARMA for the best support.<br \/>Hotline: <a href=\"https:\/\/www.google.com\/search?q=chan+tam+pharma&amp;rlz=1C1ONGR_enVN1129VN1129&amp;oq=&amp;gs_lcrp=EgZjaHJvbWUqCQgAEEUYOxjCAzIJCAAQRRg7GMIDMg8IARAuGAMYjwEYtAIY6gIyEQgCEAAYAxhCGI8BGLQCGOoCMg8IAxAuGAMYjwEYtAIY6gIyEQgEEAAYAxhCGI8BGLQCGOoCMhEIBRAAGAMYQhiPARi0AhjqAtIBCTg2ODc2ajBqN6gCBrACAfEFqBoJGFLFYO4&amp;sourceid=chrome&amp;ie=UTF-8#\" data-dtype=\"d3ph\" data-local-attribute=\"d3ph\" data-ved=\"2ahUKEwi8x8DI05CMAxVbzzgGHQboKf8QkAgoAHoECD8QAw\"><span aria-label=\"Call phone number 0909 972 324\">0909 972 324<\/span><\/a><br \/>Email: info@chantampharma.com.vn<\/p>\r\n\r\n\r\n\r\n<p><strong>2. Time to apply for exchange and return<\/strong><br \/>&#8211; Customers please contact CHAN TAM PHARMA immediately within 48 hours of receiving the goods. TRAIN TAM PHARMA will confirm the information and guide customers to return the product.<br \/>&#8211; Customers return the product within 07 days from the date of receipt of the goods at the address of the company CHAM TAM PHARMA.&lt; \/p&gt; \r\n\r\n<\/p>\r\n<p>&#8211; The time of receiving the refund is based on the receipt stamp of the delivery unit if the customer sends the goods through the shipping units.<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><strong>3. Cost of Returns<\/strong><br \/>&#8211; If customers are in Ho Chi Minh: TRUMP PHARMA supports a completely free door-to-door return service, please contact the service department. customers for the best support.<br \/>&#8211; If customers are in other areas: please pay in advance the shipping cost of returned goods to the shipping unit. After receiving the product, if the error is caused by TRUMP PHARMA or the supplier&#8217;s fault, TRUMP PHARMA will refund this value to the customer<br \/>&#8211; For cases where the product does not meet the requirements. In the event of points 1 and 2, TRUMP TAM PHARMA will return the product to the customer and this shipping cost will be paid by the customer.<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><strong>4. Refund Policy<\/strong><br \/>&#8211; TRUMP PHARMA will refund the actual value of the product excluding promotional values, discounts (if any)<br \/>&#8211; The refund process will completed within 5-7 days from the date TRUMP PHARMA received the returned product. TRUMP PHARMA will notify customers via email or phone after completing the payment.<\/p>\r\n<p>\r\n\r\n<\/p>\r\n<p><strong>5. Time taken by the customer to receive the refund<\/strong><br \/>After the TRUMP PHARMA has successfully processed the refund, the actual time the customer receives the money into the account will depend on the processing process. of each bank and refund method.<\/p>","protected":false},"excerpt":{"rendered":"<p>Change-return regulations 1. Conditions of returnCham Tam Pharma\u00a0supports product return and exchange in cases of online purchase at the website as follows: \u2022 Damaged\/broken products during transportation\u2022 Defective products due to manufacturer defects\u2022 Products delivered do not match the ordered order\/&gt;\u2022 Products are delivered in insufficient quantity according to the ordered order\u2022 Returned products are [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-template\/refund_policy-template.php","meta":{"footnotes":""},"class_list":["post-2386","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Change-return regulations - Ch\u00e2n T\u00e2m Pharma<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change-return regulations - Ch\u00e2n T\u00e2m Pharma\" \/>\n<meta property=\"og:description\" content=\"Change-return regulations 1. Conditions of returnCham Tam Pharma\u00a0supports product return and exchange in cases of online purchase at the website as follows: \u2022 Damaged\/broken products during transportation\u2022 Defective products due to manufacturer defects\u2022 Products delivered do not match the ordered order\/&gt;\u2022 Products are delivered in insufficient quantity according to the ordered order\u2022 Returned products are [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/\" \/>\n<meta property=\"og:site_name\" content=\"Ch\u00e2n T\u00e2m Pharma\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-17T08:08:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/\",\"url\":\"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/\",\"name\":\"Change-return regulations - Ch\u00e2n T\u00e2m Pharma\",\"isPartOf\":{\"@id\":\"https:\/\/chantampharma.com.vn\/#website\"},\"datePublished\":\"2021-08-09T07:54:52+00:00\",\"dateModified\":\"2025-03-17T08:08:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Trang ch\u1ee7\",\"item\":\"https:\/\/chantampharma.com.vn\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Change-return regulations\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/chantampharma.com.vn\/#website\",\"url\":\"https:\/\/chantampharma.com.vn\/\",\"name\":\"Ch\u00e2n T\u00e2m Pharma\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/chantampharma.com.vn\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/chantampharma.com.vn\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/chantampharma.com.vn\/#organization\",\"name\":\"Ch\u00e2n T\u00e2m Pharma\",\"url\":\"https:\/\/chantampharma.com.vn\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/chantampharma.com.vn\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/chantampharma.com.vn\/wp-content\/uploads\/2025\/06\/cropped-fsd.png\",\"contentUrl\":\"https:\/\/chantampharma.com.vn\/wp-content\/uploads\/2025\/06\/cropped-fsd.png\",\"width\":130,\"height\":34,\"caption\":\"Ch\u00e2n T\u00e2m Pharma\"},\"image\":{\"@id\":\"https:\/\/chantampharma.com.vn\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Change-return regulations - Ch\u00e2n T\u00e2m Pharma","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/chantampharma.com.vn\/en\/quy-dinh-doi-tra\/","og_locale":"en_GB","og_type":"article","og_title":"Change-return regulations - Ch\u00e2n T\u00e2m Pharma","og_description":"Change-return regulations 1. 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